If you want to return or exchange an product its possible within 14 days after you have received your products. Please follow these steps if you want to make an return:
Step 1: Send an e-mail to email@example.com on what products you would like to return.
Step 2: We will now send you instructions by e-mail on where to return your products to us. The return freight is payed by you as a customer and we will pay for the freight of new products to you.
Additional: We always strive to offer the best possible customer service. If you have any questions about return and exchanges - feel free to send us an e-mail at firstname.lastname@example.org and we will be happy to help you.
We are really happy that you are visiting us at Skolyx. If you have any questions we would love to help you so don't hesitate to contact us directly at email@example.com or by using the contact form available by choosing "contact us" in the menu at the top of the page.